PRIVACY & COOKIES POLICY.


Contents

1. Types of data being processed / Links to other websites

2. Collection and use of personal and non-personal information

3. Use of cookies

4. Tracking and Analysis

5. Enabling and disabling cookies and similar technologies

6. Interaction with Social Media Networks

7. Cookies which we use

8. Right to information about your personal data / Correction, blocking or deletion

9. Right to withdraw your consent

10. Changes to the Privacy Policy

11. Contacting us


This website is operated by General Motors Ireland Ltd. (“Opel”) and hosted on a server owned by Skupe Net Ltd and hosted in Europe. All other microsites operated by General Motors Ireland Ltd. are hosted in Europe. The registered office of General Motors Ireland is situated in Ireland at Fern Road, Sandyford Business Estate, Dublin 18.

Please read this policy carefully before using this website because it explains how we will process personal data and how we use cookies. Using this website indicates that you accept this policy.


1. Types of data being processed / links to other websites

Opel cares about your privacy. We collect and process various types of personal data via this website. This includes:


  • Personal Information you provide to us when you are sending a form: name, last name, phone, email and comments.
  • Personal Information about your car when you are sending a form: make, model, variant, fuel, engine, year, mileage, registration.
  • We are not using any third party cookie at this time.
  • Information on your favorite car choices.

  • This website can also contain links to other Opel websites or to websites of our Opel partners, authorized workshops, other affiliated companies or social media websites. When you click on such a link to any of such other Opel or third party websites, please be aware that these websites have their own data privacy policies. Please check their privacy policies when using these websites.


    This website can also contain iFrames with content of other Opel websites or of websites of third parties. Opel is not responsible for third-party content presented in iFrames. The information presented therein is the sole responsibility of those website owners. Opel has no control or responsibility for the content of independent websites and provides this external content to its visitors for their convenience. As a result, when you visit a page containing such content, you may be presented with cookies from these third party websites. Opel does not control the distribution of these cookies. Please check the third party's privacy policy for more information.


    Please be informed that Opel cannot accept any responsibility or liability for third party websites.


    2. Collection and use of personal and non-personal information

    When you submit personal information to Opel, we will store and process this information about you for the purpose of responding to your request(s), for marketing and market research purposes, for customer service, analysis of sales data and to contact you in accordance with your contact preferences. If necessary, we also ask you to participate in surveys which we use for Opel-related marketing, market and opinion research purposes, if you agree.


    We also pass on information to worldwide companies affiliated with Opel, our Opel partners and authorized workshops and service providers for the above mentioned purposes.


    To the extent that personal data are transferred and processed to countries outside the European Economic Area (EEA) (for example, for the purpose of technical storage and processing by a data processing service provider in the USA), this is of course in full compliance with the applicable legal provisions for the protection of personal data. Unfortunately, the transmission of data over the Internet is not completely secure. Although we do our utmost to protect your personal data, we cannot guarantee the security of your data transmitted via our website. Your data will be transmitted exclusively via a secure server.


    We will not sell your personal data or share it with any other companies for their own use without prior information or, if necessary, without your consent.


    We will only contact you electronically if you have expressly agreed to this.


    To optimize this website in terms of system-performance, usability and providing useful information about our products and services, we automatically gather and store information in log files on your computer. This includes your Internet Protocol (IP) address, browser type and language setting, operating system, internet service provider (ISP) and the date/time stamp. This is statistical data about browser usage and Internet patterns of our users.


    We use this information to manage the website efficiently, learn more about our users’ behaviours across the website, analyse trends and gather demographic data about our users as a whole. The information collected may be used for our marketing and advertising services and communications (for example optimizing and improving the user experience, providing more attractive special offers and services).


    If we use non-personal information together with Personal Data, this information is treated as Personal Data for as long as it remains combined.


    3. Use of cookies

    This website uses "cookies" to manage favourite list.


    What is a “cookie”?

    A “cookie” is a small file, typically of letters and numbers that we send to the cookie file of the browser on your computer’s hard disk by our web server. The main purpose of a cookie is to allow our web server to present the user with customized web pages that make the experience when visiting the Opel website more personal and better responding to the user’s individual needs.

    Some cookies are important for the functionality of this Website and are automatically activated when visited by the users. Some cookies allow us to provide the user with services and functions that best suit their needs, and to tailor our service to them to ensure easy and fast operation of the website.


    What kind of cookies does this website use?

    NetworkQ may use one type of cookies on this website:


    Essential Cookies

    Essential Cookies enable our users to navigate the website and use features. Without these Cookies, the requested services can not be provided, such as favourite list or list of cars.


    We use Essential Cookies to:

    Information on your favorite car choices


    4. Tracking and Analysis

    NetworkQ does not tracking information.


    5. Enabling and disabling cookies and similar technologies

    The 'Help' menu in the Internet browser's menu bar on your computer tells users:

  • how to prevent the acceptance of new cookies in the browser;
  • how to set the browser to notify them when they receive a new cookie;
  • how to completely disable Cookies.

  • If Cookies are disabled then much of the content on Opel.ie will also be disabled e.g., Dealer locator, vehicle configurator and user-relevant offers may not be displayed correctly. To prevent this we recommend that Cookies are enabled.


  • There are many on-line publications on cookies in case you want to read more. See for example: http://www.allaboutcookies.org

  • 6. Interaction with Social Media Networks

    Customer care and assistance via Social Media

    You may contact General Motors Ireland Ltd. also via our Social Media Channels. E.g., if you send us a message or post something on our Social Media Channels, we may use the information in your message or post to follow-up with you on the issue you contacted us for via the Social Media Channel which you used. In order to give you the assistance you requested, we may ask you to provide via direct or private message further information such as details on the issue, name, email, VIN, phone, location (city/state) and/or make, model and year of the vehicle. The information you provide will not be used for direct marketing; market research for service and product improvement will only be carried out on bases of aggregated (anonymized) data.

    Please note that you should not include any sensitive data (such as information on racial or ethnic origin, political opinions, religious or philosophical convictions, or health) into you post or message. Be aware that if you post something on a public Social Media Channel, anyone might be able to read it.


    7. Cookies which we use

    We are using cookies to save you favourite cars. Without these Cookies, the requested services can not be provided, such as favourite list.


    *We do not use any third party cookie at this time.


    8. Right to information about your personal data / Correction, blocking or deletion

    You may at any time request information about the personal data stored about you, the origin of the data, the recipients of the data, the purpose of the storage, as well as the persons and entities to whom we regularly transmit your personal data. In addition, you have the right to update, correct, block or delete your data in accordance with the legal provisions.

    If you have provided us with personal data and would like to know whether and which personal data about you are stored with us, or if you would like information about the use of your data or the correction / blocking / deletion of your data, please contact us by email to the Customer Assistance Centre at opel.ireland@gm.com.


    9. Right to withdraw your consent

    You have the right to withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of processing based on your consent before its withdrawal.


    10. Changes to the Privacy Policy

    All future changes to our Privacy Policy will be posted on this website. You should therefore periodically review these for changes to our Privacy Policy.


    11. Contacting us

    If you have any questions, comments and requests regarding this privacy policy, you can contact us by:


    1. Free-phoning General Motors Ireland Marketing Department at 1800 924 427.

    2. Email our Customer Assistance Centre: opel.ireland@gm.com or

    3. Write to us at: General Motors Ireland Ltd., Fern Road, Sandyford Business Estate, Dublin 18


    Version: March 2017

    See our Legal Notice for the full company details.

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